Chinese New Year Collections
Grab The Offer Now!
Claim Your Free gift
Min Purchase RM128
1. Add products until Min RM128
2. Add "The Raw Luggage" into cart
3. Check Out and receive the Lugage for free!
FAQs
Shipping & Delivery
Enjoy FREE delivery with a minimum spend of RM68 in a single order.
- No voucher code required
- Applied automatically at checkout
- Applicable to West Malaysia only
- Additional shipping charges may apply for East Malaysia
Gifts with Purchase (GWP)
Receive 1 FREE Luggage with a minimum spend of RM128 in a single order.
Important notes:
- Gift is while stocks last
- Limited to one (1) luggage per order
- Free Luggage is NOT automatically added to the parcel
- Customers must follow the video guide above to ensure the Free Luggage is successfully included in the order
If the Free Luggage is fully redeemed, it will not be replaced or substituted with other items.
Promotions & Discounts
Some products are offered at a discounted price as they are on clearance sale due to near expiry dates.
These products are safe to use and approved for sale but are discounted to reduce wastage.
Yes. Packaging may vary depending on warehouse stock availability.
This does not affect product quality or authenticity.
Yes. Free Delivery, GWP, Best Price items, and clearance items can be enjoyed in the same order, provided minimum spend requirements are met.
Refunds, Returns & Exchanges
Yes. Best Price items are eligible for refund, return, or exchange, subject to our standard return policy.
Conditions:
- Item must be unused, unopened, and in original packaging
- Request must be made within the allowed return period
- Proof of purchase is required
No. Clearance items sold due to near expiry are strictly non-refundable and non-exchangeable.
Exception applies only if the item is damaged upon arrival.
Please contact our Customer Experience Team within 48 hours of receiving your order and provide:
- Order number
- Clear photo or video of the damaged item
Our team will assist accordingly.
Order Management
No. Clearance items sold due to near expiry are strictly non-refundable and non-exchangeable.
Exception applies only if the item is damaged upon arrival.
Additional Information
Expiry dates are clearly stated on the product packaging.
By purchasing clearance items, customers acknowledge and accept the stated expiry date.
Please reach out to our Customer Experience Team via our official support channels (Email / WhatsApp / Social Media DM).