TERMS & CONDITIONS

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The Raw International Sdn. Bhd.

‘Impian Bersama The Raw.’ Campaign
 
1.0         Organizer:

1.1         The Raw International Sdn Bhd (“The Raw”) will be organizing the ‘Impian Bersama The Raw.’ campaign (hereinafter referred to as the “Campaign”).

1.2         The following terms and conditions apply in respect of the Campaign. By participating in the Campaign, you agree to be bound by the terms and conditions herein, including any terms that may have been amended from time to time, without limitation or qualification.

 

2.0         Eligibility:

2.1         The Campaign is open to all The Raw’s customers who purchase The Raw’s products per list below (hereinafter referred to as the “Channels”).:

2.1.1     Official The Raw website: www.theraw.com.my

2.1.2     Official Shopee Mall account: @theraw.skin

2.1.3     Official TikTok shop account: @theraw.official and @theraw.malaysia

and shall be hereinafter referred to as “Participant” or “Participants”.

2.2         Participants from clauses 2.1.2 and 2.1.3 are required to fill in the necessary information via the provided link to be eligible for the contest draw via Participation Form.

The following persons are NOT ELIGIBLE to participate in the Campaign:

(a)         Permanent or contract employees of the The Raw of Companies, including the Organiser and their immediate family members (including fathers, stepfathers, mothers, stepmothers, siblings, spouses, children, stepchildren and adoptive relationships);

(b)         Employees of third-party service providers of the Organiser, their permanent and/or contract employees, and their immediate family members (including fathers, stepfathers, mothers, stepmothers, siblings, spouses, children, stepchildren, and adoptive relationships).

2.4         In the event a Participant is found to be ineligible at any point of time during or after the Campaign Period as stated below, The Raw reserves the right, at its sole discretion, to disqualify the said Participant and to cancel, withdraw and/or to recall any prizes awarded to the said Participant. In the event where the said Participant has benefitted from the prize, the said Participant agrees and undertakes to reimburse The Raw for the costs relating to the prize, otherwise The Raw reserves its right to initiate any legal action against the said Participant, where necessary.

 

3.0         Campaign Prizes:

3.1         Grand Prize

2 winners x RM10,000 cash prize 

3.2         Monthly 1st Prize

                             5 winners x RM5,000 cash prize (1 winner per month)  

3.3         Monthly 2nd Prize

                             25 winners x RM2,000 cash prize (5 winners per month)

              3.4         Monthly 3rd Prize

50 winners x 1 year supply of The Raw skincare set worth RM980 (10 winners per month)

              3.5         Monthly Consolation Prize

125 winners x RM50 The Raw. Vouchers (25 winners per month)

3.6         A 1-year supply of The Raw skincare set is defined as four (4) times supplies and each supply worth a maximum of RM245. Each supply shall consist of one (1) cleanser, one (1) serum, one (1) moisturiser, and one (1) sunscreen. If the total value of the selected products does not exceed RM245, the remaining value shall not be exchanged for additional products or cash.

3.7         The prizes are non-transferable and cannot be exchanged for any other items.

 

4.0         Campaign Period:

4.1         The Campaign will be conducted from 11 August 2024 to 31 December 2024 (“Campaign Period”), both dates inclusive. Any updates or changes will be communicated by The Raw on their ‘The Raw' social media platforms and the official The Raw’s website.

4.2         Spend period according to date, for Participant(s) to qualify for the Grand prize(s) and Monthly prize(s) every month are as per the table below (“Monthly Spend Period”):

Month no.

Spend Period by date

Grand Prizes

9.00pm, 11 August 2024 – 11.59pm, 31 December

Monthly Prizes (inclusive 1st, 2nd, 3rd, and consolation prize categories)

Month 1

12.00am, 11 August 2023 – 11.59pm, 31 August 2024

Month 2

12.00am, 1 September 2023 – 11.59pm, 30 September 2024

Month 3

12.00am, 1 October 2023 – 11.59pm, 31 October 2024

Month 4

12.00am, 1 November 2023 – 11.59pm, 30 November 2024

Month 5

12.00am, 1 December 2023 – 11.59pm, 31 December 2024

 

5.0         Campaign Mechanics:

Participants will qualify for entries for the Campaign based on the following

5.1         Grand prize

RM300 cumulative spend within the campaign period via the official channels for any of the product’s list below:

(a)         Serum

          • The Raw. Arbutin 2% Serum 30 gram
          • The Raw. Ethylated Ascorbic Acid 20% Serum 30 gram
          • The Raw. Niacinamide 5% Serum 30 gram
          • The Raw. Strong Barrier Serum 30 gram
          • The Raw. Retinol 0.3% Serum 30 gram
          • The Raw. Arbutin 2% Serum 15 gram
          • The Raw. Ethylated Ascorbic Acid 20% Serum 15 gram
          • The Raw. Niacinamide 5% Serum 15 gram
          • The Raw. Strong Barrier Serum 15 gram
(b)         Moisturiser
          • The Raw. Daily Ceramides Moisturiser 50 gram
          • The Raw. Daily Ceramides Moisturiser 30 gram
          • The Raw. Daily Ceramides Gel Moisturiser 50 ml

 (c)         Cleanser 150 gram

          • The Raw. Rough & Bumpy Ceramides Cleanser 150 gram
          • The Raw. Hydrating Ceramides Cleanser 140 gram
          • The Raw. Acne Ceramides Cleanser 150 gram

 (d)         Acne Spot

          • The Raw. Acne Spot Drying Solution 30 gram
          • The Raw. Acne Spot Drying Solution 15 gram

(e)         Sunscreen

          • The Raw. Cera-Shield Physical Sunscreen 30 gram
          • The Raw. Cera-Shield Hybrid Sunscreen 30 ml
          • The Raw. Cera-Shield Chemical Sunscreen 30 ml

 

5.2         Monthly Prizes (inclusive 1st, 2nd, 3rd, and consolation prize categories)

Minimum spend of RM50 per transaction via the official channels for any of the products list below:

(a)         Serum

          • The Raw. Arbutin 2% Serum 30 gram
          • The Raw. Ethylated Ascorbic Acid 20% Serum 30 gram
          • The Raw. Niacinamide 5% Serum 30 gram
          • The Raw. Strong Barrier Serum 30 gram
          • The Raw. Retinol 0.3% Serum 30 gram
          • The Raw. Arbutin 2% Serum 15 gram
          • The Raw. Ethylated Ascorbic Acid 20% Serum 15 gram
          • The Raw. Niacinamide 5% Serum 15 gram
          • The Raw. Strong Barrier Serum 15 gram
(b)         Moisturiser
          • The Raw. Daily Ceramides Moisturiser 50 gram
          • The Raw. Daily Ceramides Moisturiser 30 gram
          • The Raw. Daily Ceramides Gel Moisturiser 50 ml

 (c)         Cleanser 150 gram

          • The Raw. Rough & Bumpy Ceramides Cleanser 150 gram
          • The Raw. Hydrating Ceramides Cleanser 140 gram
          • The Raw. Acne Ceramides Cleanser 150 gram

 (d)         Acne Spot

          • The Raw. Acne Spot Drying Solution 30 gram
          • The Raw. Acne Spot Drying Solution 15 gram

(e)         Sunscreen

          • The Raw. Cera-Shield Physical Sunscreen 30 gram
          • The Raw. Cera-Shield Hybrid Sunscreen 30 ml
          • The Raw. Cera-Shield Chemical Sunscreen 30 ml

5.3         Participants from clauses 2.1.2 and 2.1.3 are required to fill in the necessary information via the provided link to be eligible for the contest draw via Participation Form

5.4         All valid transactions require participants to enter accurate information in the checkout section for each official channel to qualify for campaign entries.

5.5         Any transaction or payment made outside of the official identified channels will NOT QUALIFY participating in the campaign.

5.6         Example scenarios:

Scenario

Customer transaction amount

Purchase platform(s)

Total entry(s)

Status

1

RM50.00

Website The Raw

1

Qualify

2

RM100.00

Official The Raw Shopee

1

Qualify

3

RM49.99

Official The Raw TikTok

0

Not Qualify

4

RM150.00

Guardian

0

Not Qualify

5

RM80.00

Official The Raw TikTok

0

Not Qualify

             

Scenario 1: Participants spend RM50 by purchasing The Raw products via the official The Raw website (www.theraw.com.my) in a single transaction and Participant will obtain one (1) entry for that transaction and qualify to participate in the contest.

 

Scenario 2: Participants spend RM100 by purchasing The Raw products via the official The Raw Shopee account in a single transaction. Participant submits all required information via provided Participation Form and Participant will obtain one (1) entry for that transaction and qualify to participate in the contest

 

Scenario 3: Participants spend RM49.99 by purchasing The Raw products via the official The Raw TikTok Shop in a single transaction. Participants submit all required information via the provided Participation Form. Participants get zero (0) entry and do not qualify to participate in the contest due to minimum purchase to qualify is RM50.00 per transactions.

 

Scenario 4: Participants spend RM150.00 by purchasing The Raw products from Guardian store in a single transaction. Participants submit all required information via the provided Participation Form. Participants get zero (0) entry and do not qualify to participate in the contest due to the purchased channels is not part of the contest identified Channels.

 

Scenario 5: Participants spend RM80.00 by purchasing The Raw products via the official The Raw TikTok Shop in a single transaction and do not submit required information’s via the provided Participation Form. Participants get zero (0) entry and do not qualify to participate in the contest due to incomplete process to participate in the contest.      

 

5.7         At the end of the Campaign Period, two hundred seven will be selected by The Raw via a computerized randomizer and sort by high to low, witnessed by the internal The Raw authority Marketing team.  The Raw’s decision on all matters relating to this Campaign (including the selection of winners) shall be final and binding. No enquiries on winners’ selection will be entertained.

 

6.0         Miscellaneous:

 

6.1         The winners will be announced via The Raw website at www.theraw.com.my or The Raw official social media (Facebook @TheRaw.official; Instagram @TheRaw.Skin; TikTok @TheRaw.Official).  

 

6.2         Participants are required to ensure the information’s shared are correct and under their own name. Participants who do not meet these requirements will be disqualified and will not be eligible to be in the running for the Campaign Prizes.

 

6.3         The Raw’s record will be the official record in terms of awarding the campaign entries. No manual receipt submission will be entertained.

 

6.4         Each Participant will only be entitled to win one (1) prize throughout the campaign period.
 
6.5        Prize for the Grand Prize, 1st, 2nd and 3rd Monthly Prize will be given to the winners during the prize giving ceremony physically conducted by The Raw. The winner will be informed through their registered email/ registered mobile number on the instruction to attend the prize giving ceremony. Winner must be able to attend the prize giving ceremony to receive the prize, if not able to attend, The Raw has the right to disqualify the winner. The prize giving will be conducted within 60 working days period after their winner announcement been made.  
 
6.6         For cash prize fulfilment, it will be done via bank transfer directly to the winners’ bank account within sixty (60) working days (subject to the winner providing their bank account details within the period as prescribed by the Organiser) upon notification of winners on The Raw’s website (www.theraw.com.my) or through other means as notified by The Raw.
 
6.7         RM 50 The Raw Voucher: Prize will be delivered directly to the winners’ registered email address that has been registered with The Raw within sixty (60) working days upon notification of winners on The Raw’s website (www.theraw.com.my) or through other means as notified by The Raw. In the event of delay on the prize fulfilment, The Raw will communicate with the winners via registered email address and/or registered mobile number.
 
6.8         The winners will be contacted ONLY via office phone call number (+6017-8764932) or (theraw@dibsyglobal.com) registered under The Raw by the marketing team for verification to qualify for their prizes.
 
6.9         In the event that The Raw opts to contact the potential winner(s) by phone and is unable to get through to the potential winner(s) due to any reason whatsoever such as the call being out of coverage, unanswered or out of service, The Raw will then make another three (3) attempts to contact the potential winner(s) within four (4) hours. Where such attempts are unsuccessful, The Raw hereby reserves the right to select the next potential winner where the same process of selecting the winner will be repeated until a winner is identified.
 
6.10       By entering or participating in the Campaign, Participants hereby fully and unconditionally agree and accept all the terms and conditions herein contained and agree that the decisions of The Raw regarding the Campaign and all matters relating to or in connection thereto are final and binding and no such queries, appeals or correspondences will be entertained.
 
6.11       All prizes must be claimed by the winners within six (6) months from the date of publication of the winners’ names mentioned in Item 6.1 above. Winners are not allowed to claim the prizes after the period stated in this clause.
 
6.12       The Raw reserves the right at any time at its absolute discretion, without prior notice, to substitute any of the prizes with other items of similar or higher value.
 
6.13       The Raw reserves the right to choose the specifications of the prizes and The Raw decision on this matter is final.
 
6.14       Non-compliance by the Participants and/or winners with any of the terms and conditions herein contained shall entitle The Raw to disqualify any entry and/or revoke any prizes awarded.
 
6.15       The Raw reserves the right to cancel, shorten, extend, suspend, or terminate the Campaign at any time prior to the expiry of the Campaign Period without prior notice to Participants. For the avoidance of doubt, any cancellation, extension, suspension, or termination of the Campaign at any time prior to the expiry of the Campaign Period shall not entitle the Participants to claim any compensation from The Raw for all losses or damages suffered or incurred by the Participants as a result of the said cancellation, extension, suspension, or termination. The Raw also reserves the right to amend, modify, delete, or change any of the terms and conditions herein contained at any time at its absolute discretion without prior notice. Continued participation in the Campaign following any such changes and/or amendments shall constitute the Participant(s) unconditional acknowledgment, understanding, agreement and acceptance of such changes in respect of the Terms and conditions
 
6.16       The Raw reserves the right to use the names, addresses, photographs, information, and documents of the Participants and/or winners as materials in advertisements and other form of publicity for the current and future marketing purposes from time to time without prior notice to the Participants and/or winners and the Participants and winners shall not claim ownership of the material. Participation of the Participants in the Campaign constitutes their consent to such use, without further notice, payment, or consideration.
 
6.17       The winner shall participate in attendance of all marketing and promotional activities whenever required. The activities may include but are not limited to Media Conferences, Prize Giving Ceremonies, Interviews, Roadshow, Tours, and Marketing events, not exceeding 3 appearances if available.
 
6.18       The Raw shall not be held responsible or liable for any claims of loss or damage to property or personal injury or loss of life by the Participants, winners and/or any party resulting from or arising out of or in connection with this Campaign or the Prizes given under this Campaign.
 
6.19       These terms and conditions prevail over any provisions or representations contained in any brochure or other promotional materials advertised under this Campaign.
 
6.20       The Raw is the final authority to decide on the interpretation of these terms and conditions and as to any other matters relating to this Campaign.
 
6.21       For any enquiries, please email it to theraw@dibsyglobal.com.

 

 

7.0         Personal Data

7.1         By participating in the Campaign, participants are deemed to have agreed and consented to the collection, processing, use, disclosure, and retention by The Raw of their personal data in the manner as set out in the Personal Data Notice given pursuant to Section 7 of , which can be viewed at www.theraw.com.my.