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T&Cs and FAQs

GENERAL

A nationwide online Campaign by The Raw. Purchase eligible products, scan the verification code and submit
entry/s for a chance to win amazing prizes.

ECOMMERCE

From 1 August 2026 to 31 December 2026, both dates inclusive.

Malaysian citizens aged 18 and above, excluding employees of The Raw., its appointed agencies or partners, and their immediate family members.

Purchase an eligible product, scan the “Scan to Verify” code, complete the required details and submit your entry, simple steps as below: 

  1. Buy any The Raw. product from a participating online platform.
  2. Scan the unique 'Scan to Verify' code on the back or side of the product.
  3. Complete your details (name, phone number, email, product) and submit your entry.
  4. You receive your entry and stand a chance to win. Eve

No. Each eligible product purchase may earn Campaign entries as long as the customer purchased from eligible and official ecommerce shop.

ProCare+ Serum: 5 entries per unit.

Other The Raw. products: 2 entries per unit.

All products count, as long as the participants submit the application.

  1. Through The Raw.’s official website
  2. The Raw mobile app
  3. TikTok shop 
  4. Shopee shop 
  5. Recognized affiliate accounts both TikTok and Shopee.

Entries will only be awarded for the product successfully scanned and submitted.

Yes. Each verification code may be scanned up to three (3) times.

A completed order that is not cancelled, returned or refunded.

From 1 August 2026 to 31 December 2026.

  1. Grand Prize: Apple iPad 11th Generation (A16) throughout campaign
  2. First Prize: Insta360 GO 3S Retro X 1 per month
  3. Second Prize: Garmin Forerunner 165 GPS Smartwatch x 2 per month
  4. Consolation Prizes:
  • RM20 Touch ‘n Go eWallet credit x 20 winners per month
  • Zus e-vouchers x 20 winners per month

Winners will be selected using an internal randomizer witnessed by at least two authorized representatives.

Between the 20th and 30th of the following month on The Raw.’s official Instagram account, @theraw.skin.

No. Each Participant may win only one (1) prize during the Campaign period

By email and/or telephone using the contact details submitted during entry.

Yes. Personal data will be processed in accordance with the Personal Data Protection Act 2010.